Shipping policy
Shipping Policy
Thank you for shopping with us!
Each item is made to order through our trusted production partner, which helps reduce waste and allows us to offer unique, high-quality designs.
Order Processing
All products are made especially for you after your order is placed.
- Production time: 2–7 business days
- Once production is complete, your order is shipped to your delivery address.
During holidays or periods of high demand, production times may be longer.
Estimated Shipping Times
Delivery estimates begin after your order has been produced.
- United Kingdom: 2–5 business days
- United States: 3–7 business days
- Europe: 3–10 business days
- International: 7–20 business days
Shipping times are estimates and may vary depending on the destination, carrier, customs processing, and seasonal demand.
Shipping Costs
We charge a flat fee of £5.99 for shipping, but offer free shipping for baskets over £50.
Multiple Packages
If your order contains multiple items, they may be produced at different facilities and shipped separately.
Delays
While we strive to meet the estimated delivery times, occasional delays may occur due to carrier issues, customs inspections, weather, or high shipping volumes. We appreciate your patience and understanding.
Questions?
If you have any questions about your order or shipping, please contact us through our Contact page. We'll be happy to help.